Description
C&IT's Telecommunications Team is responsible for all aspects of telephone service and support for Wayne State. This includes changing or updating your voice/data service, setting up and maintaining voicemail, and providing information about the available equipment.
Our area also provides directory assistance, call center management, and call asset management for the University.
Available To
Faculty, Staff
Key Features
- Voicemail system with the ability to receive a copy of voicemail messages in your Wayne Connect email inbox
- The ability to submit a Telephone Service Request for services such as adding a line, moving a line, data activation, and voicemail service
- Circuit repairs available for all university departments, mostly resolved within 24 hours
- Information about phones, headests, and more
- Conference calls available to all faculty and staff
- Easy access to accounts, bills, and fee estimates
Getting Started
Click on the menu to the left to explore the telecommunications services that Wayne State offers.
Getting Help
- IT Customer Services Help Desk: (313) 577-1977 (8:30 a.m. to 5 p.m.)
- Telecommunications Help Desk Chat Support
- TDD/TTY Service:
- From within the University: Dial 9 then 711
- From outside the University: Dial 711
- Directory Assistance at C&IT Help Desk: (313) 577-2424