Supported Software
Below is the current list of desktop software supported by the Wayne State University C&IT Help Desk. C&IT only provides support for software deemed necessary for student or employee services or by a sizable WSU customer base (or a unit supported directly by C&IT).
- C&IT only supports the software below for WSU users and for WSU-related purposes.
- This list is continuously under review. If you have comments or suggestions, please contact the C&IT Help Desk.
- Software not listed here is considered unsupported by the C&IT Help Desk. If you are an employee on campus and are required to use an item not listed, please contact your local tech support.
- Software is supported at two levels.
- Full Support: We will provide installation and integration support with WSU-required enterprise software applications.*
- Limited Support: We will provide best-effort installation and integration support for new applications that are not yet required or supported by all WSU enterprise applications.*
Operating systems
Product | Platform | Supported Versions | Support Level | Description | External Support |
---|---|---|---|---|---|
Android | Mobile | 10 and later | Limited | Open Source mobile operating system | |
iOS | Mobile | 15 and later | Limited | Mobile operating system from Apple | Apple |
macOS | Mac | 13 (Ventura), 12 (Monterey), and 11 (Big Sur). Rolling support for the three most recent macOS versions.
| Full | Operating system from Apple | Apple |
Windows 10 | Win | 10 and 11 | Full | Operating system from Microsoft | Microsoft |
Web Browsers
Product | Platform | Supported Versions | Support Level | Description | External Support |
---|---|---|---|---|---|
Chrome | Mac/Win | Current stable release | Limited | Free Internet browser by Google | |
Firefox | Mac/Win | Current stable release | Limited | Free Internet browser by Mozilla | Mozilla |
Safari | Mac | 15 (Updates should be automatic when upgrading OS) | Full | Internet browser built into macOS | Apple |
Edge | Mac/Win | Current stable release | Full | Internet browser built into Windows | Microsoft |
Email, Calendar, Contacts
Product | Platform | Supported Versions | Support Level | Description | External Support |
---|---|---|---|---|---|
Microsoft Outlook for iOS and Android | iOS, Android, Windows Mobile | Current stable release | Limited | Sync email, contacts, and calendar with mobile devices | Microsoft |
Mail, iCal, Address Book | Mac | Current stable release | Limited | Email and calendar built into OS X | Apple |
Microsoft Outlook | Windows, Mac | 2013, 2016, 2019 | Full | Email and calendar included in MS Office | Microsoft |
Wayne Connect | All | n/a | Full | WSU web-based email system | Microsoft |
Enterprise Applications
Product | Platform | Supported Versions | Support Level | Description | External Support |
---|---|---|---|---|---|
Appworx | Windows only | Current release | Limited | Workload automation | Broadcom |
Banner | Mac/Win | Current release | Limited | University records | Training course |
Canvas | Mac/Win | Current release | Full | Learning management system | Canvas |
Cognos | Mac/Win | Current release | Limited | Analytics software | IBM |
Echo360 Universal Capture | Mac/Win | Current release | Limited | Lecture capture software | Echo360 |
Respondus LockDown Browser | Mac/Win | Current release | Limited | Restricted testing browser | Respondus |
Productivity Applications
Product | Platform | Supported Versions | Support Level | Description | External Support |
---|---|---|---|---|---|
Adobe Acrobat | Win | 17 or higher | Limited | PDF creator/editor | Adobe |
Adobe Creative Cloud | Mac/Win | 2015 or higher | Limited | Cloud-based creative suite | Adobe |
Adobe Reader | Mac/Win | 17 or higher | Limited | PDF reader | Adobe |
EndNote | Mac/Win | 8, 9 | Limited | Reference manager | Thomson |
Esri ArcGIS | Windows | 10.1-10.4 | Limited | Mapping platform | Esri |
Microsoft Office | Mac | Office Mac 2019 | Limited | Office productivity suite | Microsoft |
Microsoft Office | Win | 2019 | Limited | Office productivity suite | Microsoft |
Microsoft Office 365 | Mac/Win | - | Limited | Office productivity suite | Microsoft |
Microsoft Teams | Mac/Win | Current release | Limited | Messaging and file-sharing platform | Microsoft |
SAS | Win | 9.2-9.4 | Limited | Statistical analysis | SAS |
SPSS | Mac/Win | 24, 25, 26 | Limited | Statistical analysis | IB |
*For general and advanced software usage, limited best-effort support is provided.