Remote Staff Technology
The following guidelines are designed to support remote technology for Wayne State staff.
- To request support with physical campus technology, please use the forms at tech.wayne.edu/forms/desktech or contact your local IT support personnel
- Follow the online meeting etiquettes guidelines
- If you are using personal devices to access Wayne State technology systems and services, please makes sure your operating system is up to date
Resources
Computers and internet
- University-Owned Laptops
Wayne State C&IT recommends using provided machines for all university-related business.
- Internet
Your secure home internet connection is strongly preferred. If you must use a public Wi-Fi network (e.g. public library or coffee shop), be sure to use the Wayne State VPN.
- Wayne State VPN
This program is only required when using your personally-owned computer to access STARS, Banner, or Cognos from an off-campus Internet connection. You'll also need Duo Two-Factor Authentication app (see below).
- Access to Academica, Canvas, and Office 365 does not require a VPN connection.
- The VPN is a limited resource; use it only when you need to, and disconnect when you are done.
- View setup instructions at https://tech.wayne.edu/kb/security/wsu-virtual-private-network/500212.
- A VPN connection will not be needed if your university-owned laptop is managed by C&IT DeskTech.
- Two-Factor Authentication
Wayne State University uses two-factor authentication (2FA) to add a second layer of security to students, faculty, and staff accounts
- Remote Desktop
Employees may work with their local tech support to access their work desktop from a different computer. Find more information at tech.wayne.edu/kb/help-support/desktech/863. Note, a VPN connection is required to use Remote Desktop.
Communication and file sharing
- Email
Verify that you can access your email and Microsoft Office web applications at connect.wayne.edu.
- If you use Outlook on your university-owned desktop computer, you may use Outlook on the Web or Outlook Mobile to access to your Wayne State email.
- Microsoft Office
Students (and most Wayne State employees) may download up to five free copies of Microsoft Office, which includes Word, PowerPoint, Excel and more. View download instructions at tech.wayne.edu/kb/help-support/cit-help-desk/77651.
- Microsoft Teams Teams is a communication and collaboration tool included with Office 365. Chat, call, have meetings and share files or your screen from your phone or computer. Find more information at tech.wayne.edu/kb/communication-collaboration/instant-messaging/500197.
- Microsoft OneDrive Sync your files and access them remotely using the setup instructions at tech.wayne.edu/kb/communication-collaboration/wayne-connect/154658.
- Zoom
Zoom is a web conferencing tool that makes it easy to collaborate using video chat and desktop sharing. Licenses are now available for employees to hold department meeting and host other events. Meetings can have up to 300 participants and last up to 24 hours. Learn how to activate your license at kb.wayne.edu.
Zoom