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Wayne State University Wayne State University - Computing & Information Technology http://computing.wayne.edu/ Thu, 27 Jul 2017 18:48:22 EDT PHPSimpl http://wayne.edu/inc/global/wayne_state_university.gif Wayne State University Logo http://wayne.edu/ Feed provided by wayne.edu. Click to visit. Cognos Update This Sunday http://computing.wayne.edu/news-item.php?id=18406 Cognos 10.2.2 fix pack 4 will be applied on Sunday, January 17 during the normal system maintenance window (2 am - 8 am). This upgrade will allow IE 11 to run in its standard configuration without special options for Cognos. IE 11 will be rolled out by DeskTech on Tuesday, January 19. You will need to restart your computer as instructed at that time. Cognos will continue to be available during normally scheduled times. DeskTech will install IE 11 standard configuration on all supported Cognos desktops on Tuesday, January 17. If you are a non-DeskTech customer your tech support person can install IE 11 prior to using Cognos on Monday, January 18. Wayne State University Tue, 12 Jan 2016 00:00:00 EDT http://computing.wayne.edu/news-item.php?id=18406 Cognos 10.2.2 to be implemented on Sunday, December 6th http://computing.wayne.edu/news-item.php?id=18137 Summary Computing & Information Technology (C&IT) will be implementing Cognos 10.2.2 on Sunday, December 6th during the morning maintenance window. This implementation will include performance improvements and will be on a new more powerful hardware platform. Affected  Services None. Production services will not be impacted during scheduled hours of availability and will be available by noon. Report Consumers - What do you need to do? This implementation will be transparent to report consumers. Important Dates Sunday, December 6th For Assistance If you need additional assistance, contact the C&IT Help Desk at helpdesk@wayne.edu or (313) 577-HELP or Call David Brisbois at (313) 577-4757.       Wayne State University Thu, 19 Nov 2015 00:00:00 EDT http://computing.wayne.edu/news-item.php?id=18137 Delayed: Cognos 10.2.2 to be implemented on Sunday, November 8 http://computing.wayne.edu/news-item.php?id=17943 Update 10/23: C&IT has received several requests to postpone the Cognos implementation. A new date will be announced shortly. The system will still be available for testing next week. [Sent via email to TechSup, C&IT Help Desk, DeskTech, All COGNOS users]   Summary Computing & Information Technology (C&IT) will be implementing Cognos 10.2.2 on Sunday, November 8 during the morning maintenance window. This implementation will include performance improvements and be on a new more powerful hardware platform. Affected  Services None. Production services will not be impacted during scheduled hours of availability. Report Writers – What do you need to do? Report writers should test their reports Monday, October 26 through Friday, October 30. If they have any questions and concerns they should contact BIRT through Tech Solutions. Report Consumers - What do you need to do? This implementation will be transparent to report consumers. Important Dates Sunday, November 8 for production and Monday, October 26 through Friday, October 30 for testing in preproduction. For Assistance If you need additional assistance, contact the C&IT Help Desk at helpdesk@wayne.edu or (313) 577-HELP. Or Call David Brisbois at (313) 577-4757. Wayne State University Wed, 21 Oct 2015 23:00:00 EDT http://computing.wayne.edu/news-item.php?id=17943 ODS, EDW, and Cognos Unavailable this Weekend from Friday, June 19 until Sunday, June 21 at 12 p.m. http://computing.wayne.edu/news-item.php?id=17123 Summary As part of ongoing improvements to the ODS, the ODS and Cognos will be unavailable from Friday, June 19 at 6 pm until Sunday, June 21 at 12 pm (noon). The ODS will be upgraded to version 8.5. The Enterprise Data Warehouse (EDW) will be unavailable from Friday, June 19 at 6 pm until Monday, June 22 at 8 am. Affected  Services Cognos reports will not be able to run during the maintenance window. Note: This includes any scheduled reports previously defined.  What you need to do ODS reports can be run anytime after 12 pm on Sunday, June 21. Automatically scheduled reports will execute according to their defined schedule. If a report is scheduled to run during the maintenance window, you will need to manually run the report. Important Dates Cognos and ODS will not be available from Friday, June 19 at 6 pm until Sunday, June 21 at 12 pm (noon).  The Enterprise Data Warehouse (EDW) will also be unavailable from Friday, June 19 at 6 pm until Monday, June 22 at 8 am. A communication will be sent out once the upgrade is completed.   For Assistance If you need additional assistance, contact the C&IT Help Desk at helpdesk@wayne.edu or (313) 577-HELP, and a Tech Solutions ticket will be generated, or call David Brisbois at (313) 577-4757. Wayne State University Mon, 15 Jun 2015 23:00:00 EDT http://computing.wayne.edu/news-item.php?id=17123 Connecting Authentication Services for Cognos to LDAP http://computing.wayne.edu/news-item.php?id=16344 [Sent via email, TechSup, all Cognos Users, Help Desk, DeskTech.] Summary As part of an improvement to Cognos security, we will be connecting Cognos to LDAP for enhanced authentication services on Sunday, March 1st. Affected  Services Your automatic distribution of scheduled Cognos Reports will not work correctly until authenticated under LDAP.  What you need to do: If you have any auto-scheduled reports set to run on or after Sunday, March 1st you will need to: Login to Cognos and disable them before 12am (midnight) Saturday, February 28th. Login and enable your auto-scheduled reports to run any time after 12pm (noon) on Sunday, March 1st.  This will authenticate the report and allow them to run.  This only needs to be done once. Important Dates: Saturday, February 28th, disablescheduled reports. Sunday, March 1st after 12 noon, enablescheduled reports. For Assistance If you need additional assistance, contact the C&IT Help Desk at helpdesk@wayne.edu or (313) 577-4778, and a Tech Solutions ticket will be generated, or call David Brisbois at (313) 577-4757.   Wayne State University Wed, 25 Feb 2015 00:00:00 EDT http://computing.wayne.edu/news-item.php?id=16344 Connecting Authentication Services for Cognos to LDAP http://computing.wayne.edu/news-item.php?id=15602 Summary As part of an improvement to Cognos security, we will be connecting Cognos to LDAP for enhanced authentication services on Sunday, November 9th. Affected  Services Your automatic distribution of scheduled Cognos Reports will not work correctly until authenticated under LDAP.  What you need to do: If you have any auto-scheduled reports set to run on or after Sunday, November 9thyou will need to: Login to Cognos and place them on hold before 12am (midnight) Saturday, November 8th. Login and release your auto-scheduled reports to run any time after 12pm (noon) on Sunday, November 9th.  This will authenticate the report and allow them to run.  This only needs to be done once. Important Dates: Saturday November 8th, place scheduled reports on hold. Sunday, November 9th after 12 noon, release scheduled reports. For Assistance If you need additional assistance, contact the C&IT Help Desk at helpdesk@wayne.edu or (313) 577-4778, and a Tech Solutions ticket will be generated, or call David Brisbois at (313) 577-4757. [Sent via email to TechSup, all Cognos Users, Help Desk, and DeskTech.] Wayne State University Wed, 29 Oct 2014 23:00:00 EDT http://computing.wayne.edu/news-item.php?id=15602 Cognos 10.2.1.2 to be installed during normal maintenance window on 4/27 http://computing.wayne.edu/news-item.php?id=14001 We have a new point release for Cognos 10.2.1.2 being installed in production on Sunday, April 27, during C&IT’s normal maintenance window of 2 a.m. – 8 a.m.  No Cognos reports will be able to run during this time. This would include any reports previously scheduled to normally run during this time by the Cognos scheduler. We have tested the standard set of Cognos reports and found no errors. If you wish to test one of your reports prior to next Sunday you can do so in the pre-production area. If you do find an issue, please report the problem on Tech Solutions and send the ticket to the BIRT area. We will then work with you to resolve the issue.  The preproduction system may be unavailable between noon – 2:00 p.m. daily. Production Cognos will be available as regularly scheduled at noon on Sunday, April 27. We do not expect any issues in production, if you have any questions or concerns please contact us via Tech Solutions or the Help Desk. Wayne State University Sun, 20 Apr 2014 23:00:00 EDT http://computing.wayne.edu/news-item.php?id=14001 ODS upgrade is complete as of December 7, 2013 http://computing.wayne.edu/news-item.php?id=13033 The ODS upgrade is complete and reflects all updates as of Saturday evening.  The ODS and Cognos are available as regularly scheduled for Sunday, Noon - 8:00 pm.  Wayne State University Mon, 09 Dec 2013 00:00:00 EDT http://computing.wayne.edu/news-item.php?id=13033 ODS 8.4.1 Upgrade this weekend, starting December 6th http://computing.wayne.edu/news-item.php?id=13006 Summary Computing & Information Technology (C&IT) will upgrade the ODS to version 8.4.1 this weekend.  The ODS will be unavailable from Friday, December 6, at 6:05 p.m. until Sunday, December 8, at 8 p.m. Affected  Services All reporting functions from the ODS and Cognos will be unavailable during this time. This includes aspects of the Researchers Dashboard, Alert, SAMS portal, and ProCard Historical Transactions. What you need to do? No action is necessary at this time.  Documentation for this release is available today here.  The metadata will be available on Monday, December 9.   Important Dates: Friday, December 6 at 6:05 p.m. until Sunday, December 8 at 8 p.m.   For Assistance If you need additional assistance, contact the C&IT Help Desk at helpdesk@wayne.edu or (313) 577-4778 or, call David Brisbois at (313) 577-4757.   Wayne State University Mon, 02 Dec 2013 00:00:00 EDT http://computing.wayne.edu/news-item.php?id=13006 Cognos 10.2 to be implemented on Sunday, November 10 http://computing.wayne.edu/news-item.php?id=12698 Summary Computing & Information Technology (C&IT) will be implementing Cognos 10.2 on Sunday, November 10, during the morning maintenance window. Affected Services None. Production services will not be impacted during their scheduled hours of availability. Report Writers: What do you need to do? Report writers have been able to test their programs in the pre-production area since September 3.   No errors have been reported since that date. Report Consumers: What do you need to do? This implementation will be transparent to report consumers. Important Dates Sunday, November 10  For Assistance If you need additional assistance, contact the C&IT Help Desk at helpdesk@wayne.edu or (313) 577-4778, they will generate a Tech Solutions ticket for you. Or Call David Brisbois at (313) 577-4757. Wayne State University Tue, 22 Oct 2013 23:00:00 EDT http://computing.wayne.edu/news-item.php?id=12698 ODS Data Current to September 27 http://computing.wayne.edu/news-item.php?id=12519 The following message was sent to the Tech Support discussion list at 8:22 a.m. on September 30: There was an error in the process that updates the ODS this weekend.  The ODS currently reflects data as of Friday morning September 27th.  We will run the update process this morning.  The ODS will reflect updated data as of last night around noon today.   Thank you, David Brisbois, Director Document Management, Workflow and Reporting Wayne State University Sun, 29 Sep 2013 23:00:00 EDT http://computing.wayne.edu/news-item.php?id=12519 Cognos 10.2 to be Implemented on Sunday, September 15 http://computing.wayne.edu/news-item.php?id=12318 --Update on September 13, 2013-- The upgrade scheduled for this weekend has been canceled due to a last minute issue.  We will reschedule in the near future. Thank you, David Brisbois, Director --Original Story from August 30, 2013-- Summary Computing & Information Technology (C&IT) will be implementing Cognos 10.2 on Sunday, September 15 during the morning maintenance window.  Affected  Services None. Production services will not be impacted during their scheduled hours of availability. Report Writers - What do you need to do? Report writers can test their reports from Tuesday, September 3 to Wednesday,September 11 in preproduction.  If you find any errors, please contact the BIRT team by end of business September 11. Report Consumers – What do you need to do? This implementation will be transparent to report consumers. Important Dates Sunday, September 15 - production. Tuesday, September 3 to Wednesday,September 11 - testing in preproduction.  For Assistance If you need additional assistance, contact the C&IT Help Desk at helpdesk@wayne.edu or (313) 577-4778. They will generate a ticket for you. For further assistance, call David Brisbois at (313) 577-4757. Wayne State University Thu, 29 Aug 2013 23:00:00 EDT http://computing.wayne.edu/news-item.php?id=12318 ODS not available Fri, June 22, 6 p.m.-Sat, June 23, 6 p.m. http://computing.wayne.edu/news-item.php?id=9326   Summary Computing & Information Technology (C&IT) will perform maintenance on the ODS from Friday, June 22, 6 p.m. until Saturday, June 23, 6 p.m. The ODS will be unavailable during this time. Affected Services All reporting functions will be unavailable from the ODS during this time. This includes aspects of the Researchers Dashboard, Alert, SAMS portal, and ProCard Historical Transactions. What you need to do No action is necessary at this time. Important Dates Friday, June 22 at 6 p.m. until Saturday, June 23 at 6 p.m. For Assistance If you need additional assistance, contact the C&IT Help Desk at helpdesk@wayne.edu or (313) 577-4778. You can also report any issues via the Cognos Report Inquiry and Problem form. The Business Intelligence Reporting Team will then contact you to provide assistance. Or, call David Brisbois at (313) 577-4757.   Wayne State University Wed, 13 Jun 2012 23:00:00 EDT http://computing.wayne.edu/news-item.php?id=9326 Scheduled Maintenance -- Database -- Sun, June 17, 12 a.m.-8 a.m. http://computing.wayne.edu/news-item.php?id=9327   Summary Computing & Information Technology (C&IT) staff will be performing database maintenance from 12:01 a.m. to 8 a.m. on Sunday, June 17, 2012. During this time, some services will NOT be available. Affected services WSU staff, faculty, and students will not be able to access the following systems and services during this maintenance period: Schedule of Classes   Broadcast Messaging  CallTracker Change.wayne.edu Pipeline - This affects the announcements on Pipeline tabs only. Duration Database maintenance is scheduled from 12:01 a.m. to 8 a.m. on Sunday, June 17, 2012. Note: This maintenance work extends beyond C&IT's weekly system maintenance period scheduled every Sunday morning from 2 to 8 a.m. For assistance If you have any questions or need assistance, contact the C&IT Help Desk at (313) 577-4778 or helpdesk@wayne.edu -- now open evenings and weekends. As always, you can see the current status of key WSU Computer Systems on C&IT's System Status Web page at:       http://computing.wayne.edu/systemstatus/   Wayne State University Wed, 13 Jun 2012 23:00:00 EDT http://computing.wayne.edu/news-item.php?id=9327 Operational Data Store upgrade coming on Friday, June 8, 2012 http://computing.wayne.edu/news-item.php?id=8950   Summary The Computing & Information Technology (C&IT) Business and Intelligence Reporting Team (BIRT) has begun the process to upgrade the Ellucian Operational Data Store (ODS) on Friday, June 8, 2012. What is the strategy  for implementing ODS 8.3M? The ODS 8.3M upgrade will begin at 6:05 p.m. on Friday, June 8, and run through 8:30 a.m. on Monday, June 11.  A static copy of the current version of the ODS will be available during the upgrade.  Current data will be reflected on the new ODS by 8:30 a.m. on Monday, June 11.  Can I try ODS 8.3M before the June 8 implementation? ODS 8.3M will be available for customer testing from May 25 toJune 6 in the pre-production testing area.  We recommend that all report writers test their programs during this time.  Issues should be submitted to: https://calltracker.wayne.edu/forms/cognos/ How do I participate in previewing ODS 8.3M? Starting May 25, report authors and report consumers can begin testing reports against ODS 8.3M.  A town hall meeting to review testing strategies and identify issues or concerns will be held from 10 a.m. to 11:30 a.m,Thursday, May 24, at 3700 AAB. The June 8 implementation date will be confirmed at that time. Will documentation about ODS 8.3M be provided to Report Writers? Documentation for ODS 8.3M is already available at http://computing.wayne.edu/reporting/documentation/index.php. If you have questions, please attend the town hall on May 24 or complete a problem report form at: https://calltracker.wayne.edu/forms/cognos/ What should all ODS users do to prepare for the upgrade? To help make the ODS 8.3M upgrade a success, C&IT's BIRT staff recommends that everyone review their production reports and report views in Cognos 10: My Folders under Report Studio. Please delete reports and report views that you no longer use. In addition, please review your scheduled reports. Remove schedules for reports that are no longer needed. Removing unneeded schedules will help to keep performance at peak levels. What do Cognos Report Authors need to do? Please test your departmental reports. BIRT staff will test our standard set of QA reports. A list of these reports will be published at: http://computing.wayne.edu/reporting/documentation/index.phpunder Upgrade Report Testing - High Usage and Standard Certified Reports (SCR) - Tested against ODS 8.3m Where can I get assistance? If you need assistance, go to C&IT's Business Intelligence and Reporting Website at http://reporting.wayne.edu, or contact David Brisbois at (313) 577-4757 or ab5895@wayne.edu.         Wayne State University Tue, 15 May 2012 23:00:00 EDT http://computing.wayne.edu/news-item.php?id=8950 Scheduled Maintenance -- ODS and Cognos unavailable -- Friday, Nov 18 to Sunday, Nov 20 http://computing.wayne.edu/news-item.php?id=7594  [Sent via email to WSU management, Cognos users, ODS users, and Technical Support Partners on November 8, 2011, by Computing & Information Technology] Summary Computing & Information Technology (C&IT) staff will be performing system maintenance on the Operational Data Store (ODS) and Cognos (WSU's Business Intelligence and Reporting System) -- from 6:00 p.m. Friday, November 18 to 12:00 p.m. (noon) Sunday, November 20, 2011. Affected services WSU staff and faculty will not be able to access or use WSU Reporting Systems during this extended maintenance period.  The Oracle database will be upgraded to version 11.2.2 during this period. The ODS and Cognos are expected to be available as scheduled beginning on 12:00 p.m. (noon), Sunday November 20, 2011. Duration 6:00 p.m., Friday, November 18 to 12:00 p.m. (noon) Sunday, November 20, 2011 For assistance Contact Dave Brisbois in C&IT at (313) 577-4757 or ab5895@wayne.edu. You can always view the current status of key WSU Computer Systems at: http://computing.wayne.edu/systemstatus/     Wayne State University Tue, 08 Nov 2011 00:00:00 EDT http://computing.wayne.edu/news-item.php?id=7594 Cognos 10 has been successfully implemented http://computing.wayne.edu/news-item.php?id=7116 [Sent via email on August 20, 2011 to all Cognos users, WSU Management, and Technical Support Partners from WSU Computing & Information Technology] Summary Cognos 10 has been successfully implemented. You may now run your reports as desired. What will be the differences for report consumers? For those of you that log on to Cognos from the BI reporting tab on Pipeline you will see no change.  For those of you that log on to Cognos directly, the login page has changed. Please go to the Cognos Job Aid “Opening Cognos Connection” at: http://www.computing.wayne.edu/reporting/job_aids/opening_from_pipeline.swf  website to see the changes.   The ODS refresh status will no longer be listed on the Cognos login page.  You can now obtain this information from the BI reporting tab on Pipeline or at http://computing.wayne.edu/reporting/index.php. For assistance If you need assistance, go to C&IT's Business Intelligence and Reporting website at http://computing.wayne.edu/reporting/documentation/index.php, or contact David Brisbois at (313) 577-4757 or ab5895@wayne.edu.   Wayne State University Sun, 21 Aug 2011 23:00:00 EDT http://computing.wayne.edu/news-item.php?id=7116 Cognos 10 Implementation, Monday, August 22, 2011 http://computing.wayne.edu/news-item.php?id=7101 [Sent via email on August 17, 2011 to all Cognos users, WSU Management, and Technical Support Partners from WSU Computing & Information Technology] Summary As previously announced, Cognos 10 will be implemented on Monday, August 22,  2011.  Cognos will not be available from 6 p.m., Friday, August 19, until 8:30 a.m.,Monday, August 22, due to the implementation process.  We have strived to make this initial implementation as transparent to all Cognos users as possible.  New Cognos functionality will be implemented at a later date--watch for future announcements. What will be the differences for report consumers? For those of you that log on to Cognos from the BI reporting tab on Pipeline you will see no change.  For those of you that log on to Cognos directly, the login page has changed. Please go to the Cognos Job Aid “Opening Cognos Connection” at: http://www.computing.wayne.edu/reporting/job_aids/opening_from_pipeline.swf  website to see the changes.   The ODS refresh status will no longer be listed on the Cognos login page.  You can now obtain this information from the BI reporting tab on Pipeline or at http://computing.wayne.edu/reporting/index.php. Will training be provided on Cognos 10 to report consumers? Job aids for navigational training on Cognos 10 have been developed and will be available at http://computing.wayne.edu/reporting/index.php by clicking on Job Aids section on Monday, August 22.   If you wish additional information before the job aids are available, you can review Cognos 10 User Guides at http://computing.wayne.edu/reporting/documentation/index.php Will training be provided on Cognos 10 to report authors? Several Report Author User Group meetings have already been held discussing the differences between C8 and C10.  Additional information will be posted on the Report Author User Group website in Blackboard.   In the October to November time frame we are looking to schedule several “then vs. now” C8 to C10 training classes. Additional information will be forthcoming in September to Report Writers.  As always if a report writer needs assistance they should contact the BIRT group via Calltracker. For assistance If you need assistance, go to C&IT's Business Intelligence and Reporting website at http://computing.wayne.edu/reporting/documentation/index.php, or contact David Brisbois at (313) 577-4757 or ab5895@wayne.edu.   Wayne State University Tue, 16 Aug 2011 23:00:00 EDT http://computing.wayne.edu/news-item.php?id=7101 Plan to implement Cognos 10 by Monday, August 22, 2011 http://computing.wayne.edu/news-item.php?id=6950 This message was sent via email to WSU Management, all Cognos users, and WSU Technical Support Staff. Summary The Computing & Information Technology (C&IT) Business and Intelligent Reporting Team (BIRT) have begun the process to upgrade the IBM Cognos Software from version 8.3 to version 10. What is the strategy for implementing Cognos 10? The strategy for implementing Cognos version 10 (C10) is to convert all Cognos 8.3 reports to Cognos 10. The BIRT staff will accomplish this by running a utility provided by IBM for this purpose during the conversion weekend of Friday, August 19, through Sunday, August 21, 2011. Can I see and touch Cognos 10 before it "goes live" on August 22? On or after Friday, July 22, report authors and report consumers can access Cognos 10 "in preproduction" by going to:      http://ppreporting.wayne.edu/ and logging in with your AccessID and password. How do I participate in previewing Cognos 10? Starting on July 22, report authors and report consumers can begin testing reports in Cognos 10. A townhall meeting to review testing results and collect any issues or concerns will be held on Tuesday, August 9, in room 3700 AAB from 10 a.m. to 12 noon. The August 22 implementation date will be confirmed at that time. To attend the Cognos 10 Testing Townhall Meeting, please register through Pipeline, as follows. After logging in to Pipeline, click this link:  https://www.eaa.wayne.edu/event_new/session_registration.cfm?eid=1149 Or, go to the Employee tab, click the Training, Seminars, Workshops icon, and look for the "Cognos 10 Testing Townhall Meeting". Will training on Cognos 10 be provided to Report Consumers? Job aids for navigational training on Cognos 10 are being developed. We would like to have a small number of Cognos users participate in the review of these job aids. If you are interested in participating in this group, please contact Wanda Dixon at ad2465@wayne.edu by July 29. We expect to publish the final Job Aids to the entire community on August 22. If you wish additional information before the job aids are available, you can review Cognos 10 User Guides at:      http://reporting.wayne.edu or      http://computing.wayne.edu/reporting/documentation/index.php What can all Cognos users do? To help make the Cognos 10 upgrade a success, C&IT's BIRT staff recommends that everyone review their production reports and report views in Cognos 8:  My Folders under Report Studio. Please delete reports and report views you no longer use. In addition, please review your scheduled reports. Remove schedules for reports no longer needed. Removing unneeded schedules will help to keep Cognos 10 at peak performance. This is part of routine maintenance that most Cognos Report users already do. We are asking, at this time, that you clean up your reports and schedules in Cognos 8 before Tuesday, August 9. What do Cognos Report Authors need to do? Please test your departmental reports. BIRT staff will test our standard set of QA reports. A list of these reports will be published at:  http://reporting.wayne.edu Where can I get assistance? If you need assistance, go to C&IT's Business Intelligence and Reporting Website at http://reporting.wayne.edu, or contact David Brisbois at (313) 577-4757 or ab5895@wayne.edu.   Wayne State University Tue, 19 Jul 2011 23:00:00 EDT http://computing.wayne.edu/news-item.php?id=6950 ODS 8.2.1 Implementation on May 27-30 weekend postponed http://computing.wayne.edu/news-item.php?id=6683 [Sent via e-mail on May 23 to all Cognos users, ODBC users, Technical Support Partners, and WSU management from WSU Computing & Information Technology] The implementation of the ODS 8.2.1 upgrade scheduled for this weekend (May 27-30) has been postponed. Another date will be announced in the future.  Additional testing identified new problems that need to be resolved. If you have additional questions, please contact the C&IT Help Desk at helpdesk@wayne.edu or (313) 577-4778. They will generate a Call Tracker ticket for you, and a member of C&IT's Business Intelligence and Reporting Team (BIRT) will contact you to provide assistance. You may also contact Dave Brisbois, IT Director, at (313) 577-4757 or ab5895@wayne.edu. -- Computing & Information Technology Wayne State University

 Detroit, Michigan http://computing.wayne.edu Wayne State University Sun, 22 May 2011 23:00:00 EDT http://computing.wayne.edu/news-item.php?id=6683 Operational Data Store (ODS) upgrade scheduled for May 27-30 -- Banner unavailable for four ... http://computing.wayne.edu/news-item.php?id=6586 [Sent via email on May 2 to all Cognos users, ODBC users, Technical Support Partners, and WSU management from WSU Computing & Information Technology] What is being upgraded and when? Computing & Information Technology (C&IT) is going to upgrade the Operational Data Store (ODS) to Release 8.2.1 beginning Friday, May 27, 2011, at 6:05 p.m. ODS Release 8.2.1 and all current WSU reporting data are expected to be available to employees at the regularly scheduled time of 8:30 a.m. on Monday, May 30. Affected systems and services The following WSU systems and services will NOT be available for four hours, on Friday, May 27, from 6:05 p.m. to 10:00 p.m.: The Banner System Imaging and Workflow Self-services that students, faculty, and staff access through WSU Pipeline (e.g., checking pay stubs, completing time sheets, applying for financial aid, registering for or withdrawing from classes, examining class lists, etc.) The following services will NOT be available during the entire upgrade process from Friday, May 27, at 6:05 p.m. until Monday, May 30, at 8:30 a.m.: Cognos Business Intelligence and Reporting System Banner Operational Data Store (ODS) NOTE: WSU Pipeline will continue to be available during the entire ODS upgrade, and individuals will be able to access WSU E-mail, Blackboard, and other systems that do not interact with Banner. Why is Banner affected? During this ODS upgrade, the Database Administrators in C&IT will upgrade the ODS Banner component to release 8.2.1 and apply ODS 8.2.1 patches to the Banner database. Important dates If this proposed schedule is adopted, the ODS 8.2.1 upgrade will take place beginning Friday, May 27, 2011, at 6:05 p.m., and is expected to last until Monday, May 30, at 8:30 a.m. The ODS and Cognos data are expected to be current by Monday, May 30, at 8:30 a.m. The Banner System, Imaging, Workflow, and all self-services in WSU Pipeline will NOT be available from 6:05 to 10 p.m. on Friday, May 27, as part of the upgrade. For assistance Contact Dave Brisbois in C&IT at (313) 577-4757 or ab5895@wayne.edu. Wayne State University Sun, 08 May 2011 23:00:00 EDT http://computing.wayne.edu/news-item.php?id=6586