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Wayne State University Wayne State University - Computing & Information Technology Thu, 27 Jul 2017 18:52:07 EDT PHPSimpl Wayne State University Logo Feed provided by Click to visit. Two-factor authentication is coming to the VPN C&IT works every day to improve security and better protect the important information entrusted to Wayne State by students and employees. Part of this effort is the ongoing rollout of two-factor authentication. Beginning Thursday, March 16, all users will be required to use two-factor authentication to access the VPN. All Wayne State employees are already using this system to access the confidential information in Self-Service Banner including tax forms, direct deposit information and pay stubs. No configuration changes are required on your part. VPN settings will not change and you can authenticate your login exactly the same way you already do for Self-Service Banner. This additional step helps protect Wayne State's network and information in a world filled with increasingly complex security threats. If you have any issues with two-factor authentication or would like assistance in setting up an additional device such as your smartphone to more easily authenticate your login, please contact the C&IT Help Desk at or 313-577-4357. Wayne State University Tue, 14 Mar 2017 23:00:00 EDT Wireless Server Changes Planned 4/28 C&IT is performing system maintenance on campus Wi-Fi networks this Thursday, April 28 during the regular maintenance window. Users may briefly be unable to initiate new connections to the network between 6:00 a.m. and 8:00 a.m. If you have difficulty connecting a device, just wait a moment and try again. If you have repeated difficulty in connecting your device, please contact the C&IT Help Desk at 313-577-4357. Wayne State University Mon, 25 Apr 2016 23:00:00 EDT Over $1 Million to Wayne State in Grant Money for Data Storage Project Wayne State University Sun, 27 Sep 2015 23:00:00 EDT Chrome browser no longer works for Banner, VPN, Accelerate The Chrome browser no longer supports Java, which is needed to run Wayne State applications Banner, VPN, and Accelerate.  You can access these systems by switching to another browser, such as Firefox, Internet Explorer, or Safari. If you need assistance, please contact the C&IT Help Desk at (313) 577-HELP or Wayne State University Thu, 03 Sep 2015 23:00:00 EDT Wi-Fi System Maintenance on August 2 System maintenance is scheduled for Wayne State's Wi-Fi networks this Sunday, August 2 from 2 a.m. - 8 a.m. The WSU-SECURE, WSU-PUBLIC, and WSU-HOUSING networks will not be available during this time. Wayne State Housing residents are advised to use a wired network connection during this time. We apologize for the inconvenience, but system maintenance is necessary as C&IT works to expand and improve the campus Wi-Fi networks in advance of the upcoming school year. If you have any questions, please contact the C&IT Help Desk at (313) 577-HELP or Wayne State University Thu, 30 Jul 2015 23:00:00 EDT Emergency network maintenance between 12-1pm today The network issues from early this morning have stabilized. Emergency network maintenance will be performed today from 12pm-1pm. During this time, you may experience intermittent network outages including loss of Wi-Fi connectivity and access to Wayne State systems like Blackboard and Wayne Connect. We appreciate your patience. If you have any questions, please contact the C&IT Help Desk at (313) 577-HELP or Wayne State University Mon, 06 Jul 2015 23:00:00 EDT Wayne State Campus Wi-Fi Update Get connected! WSU-SECURE is the preferred Wi-Fi network for anyone that has a Wayne State AccessID. Students, staff, and faculty should choose WSU-SECURE whenever they need Wi-Fi. WSU-SECURE will provide the best wireless experience available and is compatible with devices running iOS, Android, Mac OS X, Windows, and more. Find simplified, detailed instructions for the one-time setup to WSU-SECURE right here.  In order to provide you with a more reliable connection, Wayne State is streamlining our Wi-Fi networks. The Wi-Fi network named "WSU" is being retired on July 5. Your visitors can connect to the WSU-PUBLIC network -- now available across campus without login or setup. Find a full overview of our Wayne State Wi-Fi networks and setup instructions at If you have any connection issues, call the C&IT Help Desk at (313) 577-HELP and we will get you online as quickly as possible. Wayne State University Wed, 01 Jul 2015 23:00:00 EDT Internet access down in DeRoy Auditorium In the course of construction work, a data cable was accidentally severed in the area of DeRoy Auditorium and Internet access is currently down. C&IT is working with construction and facilities teams to restore access as quickly as possible, but we do not currently have an estimate of how long this outage will last. Thank you for your patience. Wayne State University Tue, 12 May 2015 23:00:00 EDT Shutdown of the WINS - begins Jan 25 What is changing? C&IT is preparing to shut down the WINS (Windows Internet Name Service) at Wayne State University.     Why is it changing? WINS is an obsolete computer naming service, provided by Microsoft, which has been commonly replaced by DNS.  It is no longer needed in our environment; however, some computing devices may still be using it.  WINS uses short names (NetBios) for name resolution.  Most devices that use WINS obtain their WINS server address from their DHCP server as they renew their IP addresses.  Although most computing devices should be using DNS or IP addresses to locate other devices, WINS has still been available on the WSU network.  If used today, it is most likely used to locate devices such as printers or scanners.   When will changes take effect? On 1/25/2015, our plan is to remove WINS information from the DHCP servers.  This will result in no further broadcasting of the WINS server name to clients.  Clients that are using WINS will fail until changed to use IP or DNS, unless the WINS server address is statically assigned.   On 2/8/2015, our plan is to shut down the WINS services.  Even devices that have static WINS server addresses will no longer work.  Unless a major problem occurs, the WINS service will remain disabled.   On 3/1/2015, our plan is to shut down and decommission the WINS servers.  After this point, WINS will be permanently removed from the WSU computing environment.   What do you need to do? Prior to 1/25/2015, check your client devices to see if you still use WINS for name resolution.  Pay most attention to your older printers and scanners.  If you have any questions or need assistance, please contact the C&IT Windows Support team    After 1/25/2015 and prior to 3/1/2015, if you notice that devices are no longer able to communicate to other devices, check to see if those devices are using WINS.  If so, convert systems to use DNS or IP addresses for locating these devices.  Should you have a major issue, please contact Don Martin in C&IT at 313.577.9517 or email for assistance.   After 3/1/2015, you must convert your system from using WINS as no WINS infrastructure will be available for use. Wayne State University Thu, 18 Dec 2014 00:00:00 EDT Student Center Building Network Outage During construction, a contractor accidentally cut network cables at the Student Center around 9am Monday, November 24. As a result, data networks (Wi-Fi and wired connections) and campus phones are down in the Student Center building only. C&IT engineers are working with contractors to restore the Wi-Fi and wired networks as soon as possible. Cell phone service is not affected. You may experience difficulty if you are trying to contact an office inside the Student Center at this time. We recommend you use email to communicate as campus telephone service will not be restored until the week of December 1. We apologize for the inconvenience and appreciate your patience as we work to restore our networks. Please continue to monitor for updates.  This email was sent to Employees & Current Students on November 24, 2014. Wayne State University Mon, 24 Nov 2014 00:00:00 EDT VPN Upgrade Scheduled for November 20 C&IT is upgrading the VPN software this Thursday, November 20 to address an intermittent problem. The upgrade will take place at 6:00 a.m. and should not take more than an hour. VPN service will not be available during this time. Learn more about the VPN at or see a selection of help articles here. If you ever have any issues with the VPN, please contact the C&IT Help Desk at (313) 577-4778 or Wayne State University Wed, 19 Nov 2014 00:00:00 EDT Silicon Mechanics and WSU to Celebrate HPC Cluster Donation Silicon Mechanics, Inc. announces its participation in a ribbon cutting ceremony celebrating Wayne State University’s receipt of a high-performance compute cluster as part of Silicon Mechanics’ 3rd Annual Research Cluster Grant. The ceremony will be held September 18, 2014 from 11:30-12:30 in the Computing Services Center. The ceremony will be attended by Wayne State’s Associate Vice President and CIO Joe Sawasky; Deputy CIO for Research Patrick Gossman; Dean of the College of Engineering Farshad Fotouhi; and Dean of the College of Liberal Arts and Sciences Wayne Raskind; along with Silicon Mechanics CEO Eva Cherry and Education/Research/Gov’t Vertical Group Manager Art Mann. “We are proud to celebrate with WSU, which stood out in the competitive field of applicants based on the high level of collaboration across departments, as well as the positive impact their research has on faculty, students, and the greater Detroit community,” Mann said. The new HPC cluster donated by Silicon Mechanics combines multiple compute and GPU nodes, allowing researchers to best utilize both types of parallel computing. A significant update to WSU’s current computing grid, the cluster will be shared by several of the most computation-intensive research groups on campus, making WSU’s research infrastructure even more competitive. “The Silicon Mechanics cluster, with the NVIDIA GPUs and Intel co-processors, provides powerful new capabilities for our researchers who are working with highly parallel problems,” Sawasky said. “This cluster complements our already impressive high performance computing, storage and networking environment, opening the doors to performing cutting-edge research in a fraction of the time it would have taken before.” Among the groups using the cluster will be two interdisciplinary collaborative research teams, including both computer scientists and domain scientists focusing on chemistry, mathematics, physics, and biology, along with cancer and biomedical research. Fifteen researchers have already begun taking advantage of the cluster’s powerful new parallel processing capabilities. One research team will use the cluster in its work developing and applying computational chemistry methods for the simulation of chemical and biochemical systems. Another project makes use of parallel computation with multiple GPUs to solve and simulate two-dimensional polycrystalline and/or nanostructured material systems. These systems are important in developing new experimental tools used to understand grain growth dynamics, crucial to the control of hardness and strength in a wide range of engineering materials. Another group will use the cluster’s state-of-the-art hardware, particularly the NVIDIA K40 and Intel PHI co-processor, to enhance the development of WSU’s novel GPU Optimized Monte Carlo simulation engine, known as GO-MC. — Source: Silicon Mechanics Wayne State University Thu, 18 Sep 2014 23:00:00 EDT How do I connect my iOS 8 device to WSU-SECURE? Wayne State University Thu, 18 Sep 2014 23:00:00 EDT WSU-HOUSING ready for connections WSU-HOUSING is the new Wi-Fi network available across Wayne State dorms and apartments. This network is available in addition to WSU and WSU-SECURE. Why have we added another network? WSU-SECURE is still the fastest, safest, and most reliable wireless network. Once you complete the initial setup at, you will be connected automatically across campus - in your room, at the caf, and in class. But not every device is compatible with the encryption technology we use for WSU-SECURE. If you're connecting a gaming system, a Wi-Fi compatible Blu-ray player or TV, or any other device that cannot successfully complete the WSU-SECURE setup, just connect to WSU-HOUSING. Your device should connect right away - no setup, no password, and no problems! WSU-HOUSING is also the perfect option for when you have guests in your dorm or apartment. You don't need to share your password and put your account at risk. Your guest can connect to WSU-HOUSING with no problems and have a connection for their whole stay! For more information on which networks to use for which devices, visit If you have problems connecting any of your devices to any of our networks, just contact the C&IT Help Desk! Wayne State University Sun, 06 Jul 2014 23:00:00 EDT Wayne State Wins Silicon Mechanics Research Cluster Grant Wayne State University Sun, 04 May 2014 23:00:00 EDT Security vulnerability in Internet Explorer Update: Microsoft has released the security patch for this issue. Patch your computer as soon as possible. More information here. In response to a newly announced vulnerability in Microsoft's Internet Explorer (IE) browser, there is need for heightened security awareness when accessing the web. The vulnerability affects ALL versions of Internet Explorer.  Attackers have been using this vulnerability to execute code on vulnerable systems simply by convincing users to browse to a malicious website. Note: If you use Internet Explorer to access Wayne State systems, such as Banner, Cognos, etc. this will not pose a risk. C&IT has applied a patch to the campus firewall that should block incoming attacks. Microsoft is currently working on a fix for the vulnerability. We recommend using an alternate browser (Chrome, Firefox, Safari, etc.) until a patch for IE has been released. If you still use Windows XP on a personal computer, keep in mind that no patch will be made available for Windows XP since Microsoft ended support for the operating system on April 8, 2014.  For more technical information, see Microsoft's Security Advisory. As always, be mindful about what websites you visit and avoid clicking on any unfamiliar links. Contact the C&IT Help Desk at (313) 577-4778 or with any concerns related to Windows XP or Internet Explorer. Wayne State University Mon, 28 Apr 2014 23:00:00 EDT Wi-Fi Upgrades Rolling Out Across Campus Update: Access Point installations are proceeding as planned. Buildings that have been upgraded are crossed out below. Following summer upgrades to Atchison Residence Hall, The Towers Residential Suites, and Ghafari Hall, Wayne State C&IT is pleased to announce a new series of Wi-Fi upgrades rolling out across campus starting next week. We are preparing to install new wireless access points in many of the busiest areas on campus, starting with the Adamany Undergraduate Library. Construction has already begun on wiring and setups for the new access points to be installed next week. Please pardon our dust as you see employees preparing access point sites in the next weeks. The Undergraduate Library is the first location receiving upgrades, but this is a campus-wide rollout which includes: Old Main Manoogian Hall General Lectures State Hall Pharmacy (Eugene Applebaum College of Pharmacy and Health Sciences) Student Center Building Purdy/Kresge Library Law Classroom Law School Prentis Building DeRoy Auditorium McGregor Conference Center Mort Harris Recreation and Fitness Center Bioengineering Oakland Center (Farmington Hills) Bonstelle Theatre If you experience connectivity issues in these or any other buildings, please report it to C&IT so we can look into it and resolve the problem as soon as possible. Contact the Help Desk at, (313) 577-4778, @WayneStateCIT on Twitter, or via Live Chat at Wayne State University Mon, 16 Dec 2013 00:00:00 EDT Wayne State VPN will be upgraded on Sunday, December 15 The Wayne State Virtual Private Network (VPN) service will be upgraded on Sunday, December 15, from 6-8 a.m. During this time access to the university network through the VPN connection will not be available. This upgrade adds support for the following operating systems and browsers: Windows 8.1 (Windows Blue) and Internet Explorer 11 (IE11) OS X Mavericks (OS X v10.9) and Safari 7 After the system upgrade is complete, you will be prompted to update the companion VPN software on your computer. The VPN allows you to securely access Wayne State's network including Banner and Cognos wherever you are. All you need is an Internet connection and your AccessID and password to begin. Connect to the Wayne State VPN at Note: This upgrade falls within the normal C&IT maintenance window. If you have questions about the VPN, feel free to contact the C&IT Help Desk at (313) 577-4778 or Wayne State University Fri, 13 Dec 2013 00:00:00 EDT Wi-Fi problems -- Mon Dec 2 @ 9:00am **THIS ISSUE WAS RESOLVED AT APPROXIMATELY 9:30am, Monday, December 2.** WSU Students, Faculty, & Staff, There is a system problem this morning that is affecting WSU's Wi-Fi service. Users at multiple buildings cannot log in to the WSU or WSU-SECURE wireless networks.  You may see the error message "username/password is incorrect". C&IT is aware of the issue and is currently working to resolve the situation as quickly as possible. Your patience is appreciated.  If you have any questions, please contact the C&IT Help Desk at (313) 577-4778 or Wayne State University Mon, 02 Dec 2013 00:00:00 EDT Solve Your Internet Issues and Wireless Woes Are you having connectivity issues with the Wayne State Wi-Fi networks? Our first tip for anybody accessing the Internet at Wayne State is to use WSU-SECURE for the best connection. Once WSU-SECURE is set up, delete any other Wayne State networks from your device WSU-SECURE doesn’t require you to login each time you access the Internet, so it reduces strain on our wireless access points WSU-SECURE is a more secure network that will keep your data safe Switching between networks (such as WSU and WSU-SECURE) will only add traffic to our wireless access points - call the Help Desk to report the issue instead If using WSU-SECURE does not solve the problem or you suspect there is a network problem, contact C&IT so we can investigate and resolve the issue. C&IT is always working to ensure everybody has the best wireless Internet experience, but we can only improve our systems if we know where there are problems. Contact C&IT at (313) 577-4778,, @WayneStateCIT, or via Live Chat. To help us locate/fix problems, please include your Wayne State AccessID (e.g. xy1234), the location you were trying to access the Internet (building and floor), and the day/time you were trying to access the Internet. Wayne State University Wed, 27 Nov 2013 00:00:00 EDT Security Awareness Tip of the Day Wayne State University Tue, 04 Jun 2013 23:00:00 EDT Merit Network Completes MiLR Upgrade Merit Network, Inc., Internet provider for Wayne State, announced that they have completed a scheduled equipment upgrade on the MiLR (Michigan LambdaRail) fiber ring.  MiLR is an advanced research network that connects Wayne State researchers to colleagues at Michigan State University and University of Michigan and enables connections to national and international research and education connection points. "I am pleased to announce the successful MiLR equipment upgrade," said Michael Milliken, director of Network Engineering, Merit Network. "The improved capacity enables improved collaboration and supports even the most advanced initiatives of these great research institutions." "The MiLR upgrade allows Michigan research universities to be some of the first in the country to have access to an infrastructure of 100 Gbps," said Roy Hockett, network architect, ITS Communications Systems and Data Centers, University of Michigan. Wayne State is a founding member and owner of Merit Network, which owns and operates America’s longest-running regional research and education network. Wayne State University Tue, 29 Jan 2013 00:00:00 EDT Wi-Fi login pages updated Jan. 3 The look and feel of the login screen for the "WSU" Wi-Fi network has been updated and is now available. This is the second of two changes to Wayne State's Wi-Fi network. The new login screen was designed to encourage users to run the wizard and switch to the WSU-SECURE network. The login screens appear below.   WSU's wireless configuration wizard,, was updated on December 19, 2012.  The wizard simplifies the setup setup for devices using the "WSU-SECURE" Wi-Fi network, which is available on Main Campus and at the Extension Centers.  The wizard works on a variety of platforms: Windows, Mac OS, Android, iOS, and Linux.     Login Screen: Login Success Screen: Wayne State University Thu, 03 Jan 2013 00:00:00 EDT Upgrade to NAC/Clean Access this Sunday, August 12, 2-5pm Summary On Sunday, August 12, 2012, from 2 p.m. to 5 p.m. C&IT will be performing an upgrade to NAC/Clean Access. Internet access for housing will be unavailable during this time frame.  Affected Services  NAC/Clean Access (ResNet) What you need to do...  No action is necessary. Important dates  Sunday, August 12, from 2 p.m. to 5 p.m. For assistance and additional information If you have any questions or need assistance with Wayne State Wireless, please contact the C&IT Help Desk at (313) 577-4778 or  Wayne State University Thu, 09 Aug 2012 23:00:00 EDT Upgrade to NAC/Clean Access Summary On Sunday, August 5, 2012, from 2 p.m. to 5 p.m. C&IT will be performing an upgrade to NAC/Clean Acess. Internet access for housing will be unavailable during this time frame.  Affected Services  NAC/Clean Access (ResNet) What you need to do...  No action is necessary. Important dates  Sunday, August 5, from 2 p.m. to 5 p.m. For assistance and additional information If you have any questions or need assistance with Wayne State Wireless, please contact the C&IT Help Desk at (313) 577-4778 or  Wayne State University Thu, 02 Aug 2012 23:00:00 EDT Web Time Entry and Internet Explorer 7 [This message was sent via email on October 27 to WSU Staff] Wayne State Staff, The following message only applies if you use Internet Explorer 7 (IE7) as your web browser.  You might be using IE7 if your Windows-based computer is more than two years old.  You can see what version of IE you are running by clicking the Help pull-down menu and selecting About Internet Explorer.   If you are using IE7, then it is important that you read the rest of this message and take action.  If you are not using IE7, you can stop reading now and delete this message. Microsoft recently released a security patch for IE7 that could affect your ability to use some websites.  Although the patch protects you from security threats, it also makes it difficult to select items from a pull-down list on some websites.  One such website is WSU Pipeline, which you need to use for Web Time Entry.   If the IT support team in your department manages your computer, please contact them for guidance. However, if you maintain your office computer, there are two workarounds for this problem: Upgrade your web browser to Internet Explorer 8 Use a different browser, such as Mozilla Firefox 3.6  C&IT recommends that “self-maintainers” upgrade to IE8.  The download and installation process may take 30 minutes or so, and you will then have to restart your computer. So please plan accordingly.  If you would like technical advice about upgrading, contact the C&IT Help Desk at 313-577-4778 or -- Computing & Information Technology Wayne State University Wayne State University Wed, 26 Oct 2011 23:00:00 EDT