Wayne State University

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Services & Solutions

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From accessing computers on campus, to using online learning systems and specialized applications, members of the Wayne State University community have many computing services and resources available...
Available To: Students, Faculty, Staff
Academica is Wayne State University's single sign-on portal, providing secure access to most WSU systems and services. Academica also features a powerful social messaging tool for all of the...
Available To: Students, Faculty, Staff
An AccessID is a unique, six-character alphanumeric username that is assigned to each Wayne State University student, faculty and staff member. Use your AccessID when logging in to WSU resources such...
Available To: Students, Faculty, Staff
Wayne State University C&IT provides a number of administrative services essential to the operation of the university. Many of these services are built around or used in conjunction with Banner, the...
Available To: Staff, Faculty
AppWorx is an administrative systems automation tool with which users can do process-dependent scheduling.
Available To: Staff

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Backup Services allow Co-Location Server Hosting administrators to backup server data and operating systems to C&IT's centralized and secure backup environment. In addition to onsite storage, the...
Available To: Faculty, Staff
Banner is an integrated database system used by Wayne State University to manage student and employee information and business processes throughout the university.
Available To: Staff
Co-Location Server Hosting allows Wayne State University schools, colleges and divisions to house servers in C&IT's data center. Departments retain 24/7 physical access and full authority over the...
Available To: Faculty, Staff
Billing Services is responsible for Wayne State University's telecommunications/telephone billing and charges. Billing Services includes online billing, cost estimations, the Centrex Rate Card and...
Available To: Faculty, Staff
Blackboard is a web-based course management and learning system. It is easily accessible anywhere, any time at blackboard.wayne.edu.
Available To: Faculty, Staff, Students
Blackboard Collaborate provides a comprehensive online learning and collaboration platform designed specifically for education.
Available To: Faculty, Staff, Students
Blackboard Mobile™ Learn gives students and instructors full access to their course information directly from their smartphones.
Available To: Students, Faculty
The Wayne State University Broadcast Messaging Service delivers campus safety alerts and other important messages to WSU students, faculty and staff via email or text message. Campus safety alerts...
Available To: Students, Faculty, Staff
The Wayne State University Bulk Email service allows select representatives of WSU schools, colleges or divisions to send an email blast to large WSU groups.
Available To: Faculty, Staff

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Wayne State University's cable TV service, provided through Dish Network, offers a comprehensive lineup that includes both local and international programming. Students in DeRoy have separate...
Available To: Students, Faculty, Staff
Work at C&IT
Live chat with the C&IT Help Desk. Available during regular business hours.
Available To: Students, Faculty, Staff
Wayne State University's Schedule of Classes is a site that allows you to search and register for courses. You must log in with an AccessID to register for classes, but prospective students and...
Available To: Students, Faculty, Staff, Retirees
Cognos is a suite of products that includes: Report Studio, Analysis Studio, Query Studio and Event studio. These tools are used for reporting, portal, dashboard and KPI development.
Available To: Staff
Wayne State University offers a wide variety of powerful communication and collaboration tools including Wayne Connect, a state-of-the-art productivity suite. Multiple methods of sending mass...
Available To: Students, Faculty, Staff
Wayne State students, faculty and staff are eligible for education discounts from Dell and Apple for new computers and more.
Available To: Students, Faculty, Staff
Computer labs are available across campus for students to use between classes, for faculty to reserve for classes, and for staff for training.
Available To: Faculty, Staff, Students
The C&IT Help Desk offers walk-in computer diagnostic and repair services exclusively to Wayne State University students, faculty and staff for personal, non-University owned computers. WSU...
Available To: Students, Faculty, Staff, Retirees
Communicate and collaborate with your colleagues on campus, across the country, or around the globe. There are several conferencing services available, from telephone-based conference calls (see...
Available To: Faculty, Staff
Conference calling allows you to communicate and collaborate with your colleagues on campus, across the country or around the globe. There are several conferencing services available, from...
Available To: Faculty, Staff

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Available To: Staff
Digital signs display news, directions and information for events on and off campus. Through digital signage, Wayne State University units may better manage communications with students and visitors.
Available To: Students, Faculty, Staff
A Document Management System(DMS) is a computer system (or set of computer programs) used to track and store electronic documents and/or images of paper documents. C&IT's Document Management Team...
Available To: Staff
C&IT's Network Engineering & Security department provides Domain Name Services (DNS) to the Wayne State University campus. DNS allows online resources to be accessed via commonly used names, such as...
Available To: Faculty, Staff

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The Wayne State University FTP server is a file repository that provides access to a wide variety of current software via a high-speed campus network. If you are connecting via the WSU campus...
Available To: Students, Faculty, Staff
Wayne State University provides document management and collaboration through OneDrive for Business and Blackboard's Content Collection feature.
Available To: Students, Faculty, Staff
The C&IT Help Desk provides free and discounted software to current students, faculty and staff for academic, departmental and personal use. This service aims to: Reduce the cost of desktop...
Available To: Students, Faculty, Staff

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Wayne State University's Grid is a centrally-managed, scalable, computing system capable of housing and managing research-related projects involving high-speed computation, data management, parallel...
Available To: Students, Faculty, Staff
A Group ID is a shared Wayne Connect account used by a group of people in one department and/or unit.
Available To: Group IDs are only available to full-time employees with management authorization and to approved student organizations. Student organization registered presidents or officers must make the request and obtain approval from the Dean of Students Office (DOSO). Groups not recognized by DOSO may be approved by advisors or faculty members.
A Guest AccessID is issued to select non-Wayne State University persons who require short-term access to WSU systems and services to directly benefit academic or administrative WSU activities.
Available To: Guest AccessIDs are available to employees not paid by the university, employees in the University Physicians Group, short-term contractors, conference attendees and other select guests.

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Wayne State University C&IT supports computers, accounts and services in a variety of ways. From live phone support for Wayne Connect, Blackboard and other services, to in person support for...
Available To: Faculty, Staff, Students, Guests, Retirees
The C&IT Help Desk is Wayne State University's campus technology headquarters. Call, email, live chat or stop in for one-on-one help with any WSU IT systems, including Wayne Connect, Blackboard,...
Available To: Students, Faculty, Staff, Retirees, Guests
C&IT Data Center Hosting Services provide a way for schools, colleges and divisions to enjoy secure and reliable computing environments for their faculty, staff and students. C&IT maintains a Tier 3+...
Available To: Faculty, Staff

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Skype for Business is a modern instant messaging client tied into Wayne State University's email and collaboration system. Every Wayne Connect account includes access to Skype for Business.
Available To: Students, Faculty, Staff
Wayne State University faculty, staff and students can connect to the internet in a variety of ways, from various locations — whether you need to find a computer on campus or have your own. In...
Available To: Faculty, Staff, Students, Guests

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LISTSERV® is email list management software designed to facilitate email communication among a group of people who share a common interest. Messages sent to a list's address are distributed to all...
Available To: Students, Faculty, Staff
Wayne State University has migrated its lecture capture system to the Echo360 cloud. This new platform allows instructors to capture teaching materials, speeches and other events using Echo360...
Available To: Faculty, Students

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Wayne State University also offers multiple methods of broadcasting messages to specific groups of employees, students or the entire WSU community.
Available To: Faculty, Staff, Students
Wayne State University offers mobile services enabling faculty, staff and students to remain connected to classes, email and more while on the go. WSU supports Android, iOS and most internet capable...
Available To: Faculty, Staff, Students

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OneDrive for Business allows users to create and share documents and instantly access them at any time and in any place. OneDrive is included in the Wayne Connect-Powered by Microsoft suite.
Available To: Students, Faculty, Staff, Retirees
The Operational Data Store (ODS) is a relational database that provides an extensive and flexible datastore and a number of business organized reporting views that allow users to produce transaction...
Available To: Staff

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The Enterprise Applications department in Wayne State University C&IT has developed Project Management Processes that provide a common set of guidelines and tools for all C&IT employees. C&IT is...
Available To: Faculty, Staff

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The Qualtrics Research Suite is a user-friendly, feature rich, web-based survey tool which allows users to build, distribute and analyze online surveys, collaborate in real-time and export data in...
Available To: Students, Faculty, Staff

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A comprehensive listing of telephone rates, including: Monthly Line Cost, Dialing Rates, Telephone Equipment Purchase Costs, Wireless Access Point Costs, and more.
Available To: Faculty, Staff
The mission of the Business Intelligence and Reporting Team (BIRT) in the Enterprise Applications Department of C&IT is to provide world-class information delivery for use in operational, tacticaland...
Available To: Faculty, Staff
Wayne State University has a variety of tools that enable researchers to manage and run their work. WSU also offers fiber-optic connections to advanced research networks, enabling collaborations with...
Available To: Faculty, Students
Wayne State University has access to two advanced research networks: Internet2 and Michigan LambdaRail. These networks enable high-speed collaboration and networking throughout the global academic...
Available To: Faculty, Students
Researcher's Dashboard is an easy-to-use and intuitive tool that streamlines and enhances the pre-award and post-award grant processes for both researchers and administrators, providing a secure,...
Available To: Faculty, Staff
Respondus is a powerful tool for creating and managing exams that may be printed or published directly to Blackboard.
Available To: Faculty

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SMARTi is a program for searching, viewing and selectively printing the output of batch administrative systems processes. It was intended to replace the physical printing of batch output for customer...
Available To: Staff
At C&IT, facilitating secure and convenient web-based communications for our customers is a priority. We will gladly supply signed wayne.edu SSL certificates for campus departments who need to secure...
Available To: Faculty, Staff
The Student Tracking Advising Retention System (STARS) is a web application that interacts with a collection of Wayne State University databases. It is designed to enable convenient access to...
Available To: Students, Faculty, Staff
The WSU-SECURE wireless network encrypts your data from your computer to the wireless access point. C&IT strongly recommends WSU-SECURE; it is the safest way to browse the internet at WSU.
Available To: Students, Faculty, Staff
Wayne State’s Software Clearinghouse offers free and discounted software. The PC Clinic offers diagnostic and repair services on personally-owned computers at reasonable prices. In the market...
Available To: Students, Faculty, Staff
C&IT can setup storage and backup services for your school, college or division. Storage is available for personal and group files and is accessible from any computer. Storage is secured and...
Available To: Faculty, Staff

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Wayne State University Tech Solutions is used for online tracking and escalation of technology-related issues or requests for service on campus.
Available To: Students, Faculty, Staff
C&IT's Telecommunications Team is responsible for all aspects of telephone service and support for Wayne State University. This includes changing or updating your voice/data service, setting up and...
Available To: Faculty, Staff
Service Requests for both Voice (telephone) and Data (network access) are submitted using a Telephone Service Request (TSR) Form.
Available To: Faculty, Staff
Telephone or circuit repairs are available for all schools, colleges,and departments through the Telecommunications department. In most cases, issues are resolved within 24 hours.
Available To: Faculty, Staff
A telephones and accessories available for purchase by departments for University use.
Available To: Faculty, Staff
Two-factor authentication adds a second layer of security to your online accounts. Verifying your identity using a second factor (like your phone or other mobile device) prevents anyone but you from...
Available To: Faculty, Staff

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The Virtual Private Network (VPN) at Wayne State University uses the Secure Sockets Layer (SSL) protocol, which provides secure communications on the internet. By using the VPN, your computer...
Available To: Students, Staff, Guests
Virtual Server Hosting allows Wayne State University schools, colleges and divisions to run servers without the hassle of purchase, maintenance and operation. Virtual servers are hosted in the...
Available To: Faculty, Staff
Wayne State University is upgrading to modern telecommunications technology: Voice over Internet Protocol (VoIP). Your telephone and network access will come to your workstation in one cable. This...
Available To: Faculty, Staff
Voicemail allows callers to leave you a personal, secure message when you are unavailable, and it allows you to access and manage those messages from any phone or computer, anywhere and at...
Available To: Faculty, Staff

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Wayne State University provides the WSU-PUBLIC wireless network for guests and visitors. This access has restricted bandwidth. WSU students, staff and faculty should use WSU-SECURE for a faster and...
Available To: Guests
Wayne Connect - Powered by Microsoft is Wayne State University's email, calendar and collaboration suite. You can use Wayne Connect to send messages, schedule appointments, store and edit documents...
Available To: Students, Faculty, Staff, Retirees
The Wayne State University Directory contains contact information for WSU departments, offices, students, faculty, staff, students and select retirees. The WSU Directory is available online and...
Available To: Students, Faculty, Staff, Guests, Retirees
The Wayne State University Mobile App offers students, faculty, staff and alumni an easy way to access information about Wayne State University on the go. Wayne State Mobile is available for Android...
Available To: Students, Faculty, Staff
Web hosting on the Wayne.edu server provides a way for campus units to establish and maintain functional websites while minimizing their own technical support requirements. Wayne State University's...
Available To: Faculty, Staff, Students
Wired access is widely available across campus and extension centers, including all dorms and apartments, Barnes & Noble Bookstore, and the Ghafari Hall Starbucks.
Available To: Students, Faculty, Staff
Wayne State University offers wireless internet connectivity inside most buildings on main campus. Access is also available at the Oakland Center and the Macomb Education Center. For your security,...
Available To: Students, Faculty, Staff, Guests