Wayne State University

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C&IT Help Desk


The C&IT Help Desk is Wayne State's campus technology headquarters - a one-stop shop for all your tech support needs. Call, email, or live chat for one-on-one help with any of Wayne State's IT systems, like email, Blackboard, or Academica. Stop in to buy tech accessories like cords and cables or for computer and mobile device diagnostic and repairs - anything from connecting a phone to Wi-Fi to fixing a broken computer. And download free and discounted software. The C&IT Help Desk's mission is to make sure your computing issue is fully resolved on first contact or routed to higher tiers of support with 100% accuracy.

Available To

Students, Faculty, Staff, Retirees, Guests

Key Features

The C&IT Help Desk offers a wide variety of services and products to meet all your technology needs.

  • Wayne State IT systems support: call, email, live chat, or drop by anytime for free assistance with Wayne Connect email, Blackboard, Academica, or any C&IT system
  • Tech accessories for purchase: Ethernet cords, flash drives, charging cables and more
  • Computer and Device Repairs: get one-on-one support for your smart phone, tablet, or computer - including complimentary Wi-Fi setup
  • Software: Wayne State offers a selection of free and discounted software for students, faculty, and staff


The C&IT Help Desk provides many free and discounted services and products to members of the Wayne State community. Check individual service pages for full pricing information. Support in accessing and using Wayne State systems is always available free of charge.

Contact Us

Reach us via phone, email, or live chat. The C&IT Help Desk is available Monday - Friday, 7:30 a.m. to 8 p.m.

Visit us in person for hands-on support. The C&IT Help Desk office is open Monday - Friday, 8:30 a.m. to 5 p.m.

  • Lower Level of the Student Center Building - 005 SCB

Note: The C&IT Help Desk is closed on University holidays.

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