Wayne State University

Aim Higher

Knowledge Base

Welcome to the C&IT Knowledge Base! 

Here you will find info about the most common information technology issues and solutions. Browse any of the categories below or type your keywords into the search box above.

Need personal assistance? Contact the C&IT Help Desk at 313-577-4357, helpdesk@wayne.edu or via Live Chat.

AccessID Help Faculty Blackboard Assistance Employee Tech Support

Service Categories

AccessID & Accounts
AccessID & Accounts
AccessID, Group ID, Guest AccessID
Academic Services
Academic Services
Blackboard, Class Schedule, Qualtrics
Administrative Services
Administrative Services
Banner, Document Management, Reporting, Academica
Communication & Collaboration
Communication & Collaboration
Broadcast Messaging, Email, Mass Messaging Tools
Internet & Networks
Internet & Networks
Wi-Fi, Research Networks, VPN
Hosting
Hosting
Backup Services, Hosting, SSL
Help & Support
Help & Support
Help Desk, Computer Repair, Software Support
Telecommunications
Telecommunications
Conference Calls, Online Directory, Voicemail
Security
Security
Encryption, Privacy, How-Tos