Wayne State University

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DeskTech News

DeskTech Stream on Academica November 4, 2015

We have created a DeskTech Stream on Academica and have added our customers to it. We are hoping that this stream will help us keep in touch with all of customers better and share exciting news with...

New and Improved DeskTech Form June 6, 2014

Many customers have brought it to our attention that the current ticketing system interface is a little less than friendly, and that you cannot always find the right category to submit tickets to...

W Drive Maintenance April 16, 2014

The server hosting the W drive (departmental folders) will be taken offline for maintenance starting at midnight tonight with the expectation that work will be completed at approximately 3:00 AM...

Hackers Target RTF Microsoft Word Documents March 28, 2014

Hackers are exploiting a flaw in Microsoft Word to try to take control of vulnerable computers. The attacks involve specially crafted Rich Text Format (RTF) documents. The vulnerability can be...

AD Accounts and AccessIDs March 13, 2014

This article explains the difference between AD accounts and AccessIDs. AccessIDs are universal to every Wayne State University student and employee. Your AccessID serves as your...

Application Xtender Upgrade October 11, 2013

Application Xtender will be upgraded on Sunday, October 13, 2013 at 2:00am.  This upgrade will require an update of the client software on your computer.  As a DeskTech customer, your...

Fall 2013 Refreshes October 8, 2013

Hey DeskTech customers! We've received our latest shipment of computers to replace those that will be expiring this year. You're local DeskTech Support Technician will be in contact with...

Techonomy Detroit 2013 September 13, 2013

Tuesday, September 17, 2013 | 8:30am – 5:30pm Wayne State University Community Arts Auditorium and McGregor Memorial Conference Center Techonomy Detroit will bring together...