Wayne State University

Aim Higher

Telephone and Circuit Repair


Telephone or circuit repairs are available for all schools, colleges,and departments through the Telecommunications department. In most cases, issues are resolved within 24 hours.

Available To

Faculty, Staff


Most Wayne State University telephone and/or circuit repairs are free of charge.

  • Note: A fee applies if a circuit repair technician is dispatched.

Getting Started

Call the C&IT Help Desk at 313-577-4357 and have the following information ready to expedite the process:

  • Telephone number of the problem line and the type of telephone. If the line is a special circuit the circuit ID Number is required for reporting.
  • Building and room number.
  • Name and telephone number of the employee the repair technician should contact.
  • A brief description of the malfunction (be as specific as possible).
  • Please specify if and when the problem has been previously reported.

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