Technical Support Staff Resources – at WSU

CallTracker problem tracking system
- CallTracker help
Contacts at Computing & Information Technology (C&IT)
- C&IT contacts – in Customer Services and other departments, teams
- Computing Support Team (CST) – 2nd- and 3rd-level hardware and software support
- Network engineer building assignments
Domain Name Sservice (DNS) requests
- WSU DNS request form – use this form to request add, change, or delete a domain name
FTP server
- About the WSU FTP server
- Link to the FTP server (ftp.wayne.edu)
Symantec AntiVirus documentation
- Symantec AntiVirus 8.0 implementation guides
- Symantec AntiVirus 7.61 implementation guides
Technical Support Staff at WSU
- Computing Support Contacts – listed by school, college, division
- Technical Support Partners Group
Vantage LISTSERV
- About Vantage LISTSERV