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C&IT Contacts

Applications Technical Services

Send e-mail – apptech@lists.wayne.edu
Phone – (313) 577-4758

Banner Support

See Web page – Banner Menu
Contact C&IT Help Desk

Blackboard Support

See Web page – Blackboard at Wayne State
Basic support for faculty and students, contact C&IT Help Desk
Course creation requests, contact – bbadmin@wayne.edu

Education Technology Services, Associate Director, Lynne Standley, (313) 577-4203

C&IT Help Desk

General technical support for students/employees/retirees, bulk e-mail

See Web page – About the C&IT Help Desk
Send e-mail – helpdesk@wayne.edu
Phone – (313) 577-4778

Supervisor, Geoffrey Sperl, (313) 577-4777
Analyst, Rodrigo Reis, (313) 577-4730

Customer Services

Manager, Cindy Sulad, (313) 577-9747

Desktop and Departmental Computing Services (DDCS)

2nd and 3rd level hardware and software services for WSU units and their technical support staff

See Web page – Desktop and Departmental Computing Services (DDCS)
Send e-mail – ddcs@wayne.edu

Team Leader, Chris Demos, (313) 577-7728

Grid Computing

WSU high performance Grid-enabled computing system that houses and manages research related projects requiring high speed computation, parallel and distributed computing, data management, and computationally intensive applications.

See Website – Grid Computing

Lead Systems Software Engineer, Michael Thompson, (313) 577-8106

Network Engineering

Enterprise Operations and Service Assurance/Network Help Desk – network connections to WSU and the Internet

See Website – Network Services Help Desk
Phone – (313) 577-4746

Director, Dan Eklund, (313) 577-5558

Network Security

See Website – C&IT Information Security
Send e-mail – netsec@lists.wayne.edu

PC Clinic

Fee-based, carry-in repair service for laptop (notebook) and desktop computers that are NOT owned by Wayne State University.

See Web page – PC Clinic
Send e-mail – pcclinic@wayne.edu
Phone – (313) 577-5056

Supervisor, Steve Wassef, (313) 577-9414

Quality, Communications, and Compliance (QCC)

Computing & Information Technology (C&IT) Website
WSU Knowledgebase
Day-to-day operation of C&IT's mass communication channels
- Bulk e-mail service
- LISTSERV discussion lists

Director, Tom Duszynski, (313) 577-5638

Software Clearinghouse

Desktop software at reduced prices for faculty and staff

See Website – Software Clearinghouse
Phone – (313) 577-4060

Manager, Cindy Sulad, (313) 577-9747
Application Specialist, Mary Vanhevele, (313) 577-7757

Telecommunications

Cable TV, Data (moves, adds or changes), Teleconferences, Telephone (moves, adds or changes), Telephone Repair, Voice Mail

See Website – Network Services Help Desk
Phone – (313) 577-1977

Manager, Jill Zeller, (313) 577-8619