Wayne State University - Computing & Information Technology http://computing.wayne.edu/ Sat, 18 May 2013 20:23:43 -0500 PHPSimpl http://www.wayne.edu/inc/global/wayne_state_university.gif http://www.wayne.edu Feed provided by wayne.edu. Click to visit. http://computing.wayne.edunews-item.php?id=7809 C&IT Computing Services & Support – over holiday/semester break - 2011 The WSU computing systems and network services C&IT provides are scheduled to be available over the holiday/semester break (from Friday, December 23 through Tuesday, January 3, 2012). Most C&IT support services staff are not working during that time, however.  Computer and Network Support by C&IT Help Desk Open as usual until 5pm on December 23.  Emails sent to helpdesk@wayne.edu will be answered over the holiday break, except on Christmas and New Year’s Day. Voicemail messages to (313) 577-4778 will be monitored on the same schedule as email.  On the Web 24x7 as usual at: http://computing.wayne.edu http://kb.wayne.edu Blackboard Support Online Support — many questions can be answered 24x7 at:  http://kb.wayne.edu  http://blackboard.wayne.edu and click on “Student Resources” or “Faculty Resources” tabs  http://computing.wayne.edu/blackboard  For Blackboard support from the C&IT Help Desk, see the schedule above. Faculty Blackboard Support via email to bbadmin@wayne.edu or voicemail at (313) 577-9457 will be returned on Tuesday, January 3.  WSU Grid Support (Advanced/Research Computing) Via email at advcomp@wayne.edu. Monitored 24x7, as usual By voicemail message at (313) 577-8106. Note: You can find the current status of key WSU computing systems on C&IT's System Status page at:  http://computing.wayne.edu/systemstatus/ --
 Computing & Information Technology
 Wayne State University
 Detroit, Michigan http://computing.wayne.edu Wayne State University Thu, 15 Dec 2011 00:00:00 -0500 http://computing.wayne.edunews-item.php?id=7109 C&IT Help Desk will be closed Saturday, August 20, for staff development. They will resume regular hours on Sunday, August 21. Should you need assistance on Saturday, please email the Help Desk at helpdesk@wayne.edu and they will respond as soon as possible. -- Computing & Information Technology Wayne State University Detroit, MI computing.wayne.edu Wayne State University Wed, 17 Aug 2011 23:00:00 -0500 http://computing.wayne.edunews-item.php?id=6631 The C&IT Help Desk has a new schedule for the Spring/Summer 2011 Term. Hours are as follows: Monday through Friday from 7:30 a.m. to 7 p.m. Saturday and Sunday from 9 a.m. to 4 p.m. The Help Desk is also available: Via e-mail at helpdesk@wayne.edu. By phone at (313) 577-4778 On the Web  http://computing.wayne.edu http://kb.wayne.edu   Wayne State University Mon, 09 May 2011 23:00:00 -0500 http://computing.wayne.edunews-item.php?id=6621 The C&IT PC Clinic & Software Clearinghouse have begun their summer hours. The front counter service, located at universe IT, 211 Student Center Building will be open Monday through Friday, 9 a.m. through 5 p.m. throughout the Spring/Summer term.  C&IT's universe IT service center will remain closed on Saturdays and Sundays during the summer. For more information, call (313) 577-5056 or visit http://clearinghouse.wayne.edu.  Wayne State University Thu, 05 May 2011 23:00:00 -0500 http://computing.wayne.edunews-item.php?id=5956 [Posted April 4, 2011 on the Computing & Information Technology website] Firefox 4 was released to the public in March 2011. However, C&IT recommends you do NOT upgrade to Firefox 4 at this time. Most of our vendor products have not been certified for Firefox 4. Vendor support for new Web browsers typically takes several months or longer to materialize. For those of you who have installed Firefox 4, we recommend you uninstall it and move back to Firefox 3.6. Firefox 3.6 can be downloaded from Mozilla's Website in all languages and operating systems. Mozilla has outlined a plan for three more Firefox version releases by the end of 2011 -- this has the potential to bring us to Firefox 7 in 2011 alone. As a rule-of-thumb, the software versions we recommend you install for C&IT-supported services should appear on the C&IT Help Desk Supported Software list. This list is updated as support information becomes available.  Wayne State University Tue, 19 Apr 2011 23:00:00 -0500 http://computing.wayne.edunews-item.php?id=5844 The C&IT Help Desk will have reduced availability over the Spring Break holiday, which runs Saturday, March 12, through Sunday, March 20, 2011. Normal hours will resume Monday, March 21, 2011. Hours are as follows: Saturday, March 12 & Sunday, March 13 from 11 a.m. through 3 p.m. Monday, March 14 through Friday, March 18 from 7:30 a.m. through 7 p.m. Saturday, March 19 & Sunday, March 20 from 11 a.m. through 3 p.m. The Help Desk is also available: Via e-mail at helpdesk@wayne.edu. By voicemail message at (313) 577-4778 On the Web  http://computing.wayne.edu http://kb.wayne.edu Wayne State University Wed, 09 Mar 2011 00:00:00 -0500 http://computing.wayne.edunews-item.php?id=5804 The C&IT PC Clinic & Software Clearinghouse now will be open extended hours on Thursday evenings for your computing repair and software needs! Beginning Thursday, March 3, the front counter service, located at universe IT, Suite 211, Student Center Building will be open through 7 p.m.  Regular hours remain 8:30 a.m.–5 p.m., Monday-Wednesday and Friday; closed Saturday and Sunday. For more information, call (313) 577-5056 or visit http://clearinghouse.wayne.edu.  Wayne State University Tue, 01 Mar 2011 00:00:00 -0500 http://computing.wayne.edunews-item.php?id=5469 body,td,th { font-family: Arial, Helvetica, sans-serif; } [Posted on the WSU Computing & Information Technology Website] The WSU computing systems and network services that C&IT provides are scheduled to be available over the holiday/semester break -- from Friday, December 24, until Monday, January 3, 2011. Most C&IT support services staff are not working during that time, however. For details about C&IT  support coverage, please see the schedules below: Computing and networking services support by C&IT Help Desk Emails sent to helpdesk@wayne.edu will be answered over the holiday break, except on Christmas and New Year's Day. Voicemail messages to(313) 577-4778 will be returned on Monday, January 3. On the Web 24x7, as usual, at: http://computing.wayne.edu http://kb.wayne.edu Blackboard Support Support on the Web — many questions can be answered 24x7 at: http://computing.wayne.edu/blackboard http://kb.wayne.edu For Blackboard support from the C&IT Help Desk, see the schedule above. Faculty Blackboard Support via e-mail (bbadmin@wayne.edu) or voicemail (577-9457) will be returned on Monday, January 3. WSU Grid Support (Advanced/Research Computing) Via email at advcomp@wayne.edu. Monitored 24x7, as usual By voicemail message at (313) 577-8106. Note: You can find the current status of key WSU computing systems on C&IT's System Status page at: http://computing.wayne.edu/systemstatus/ -- Computing & Information Technology Wayne State University Detroit, Michigan http://computing.wayne.edu Wayne State University Thu, 16 Dec 2010 00:00:00 -0500 http://computing.wayne.edunews-item.php?id=5029 Wayne State faculty and staff: Working late and need IT support? The Computing & Information Technology Help Desk now has extended hours: Monday through Friday: 7:30 a.m. to 10 p.m. Saturday and Sunday: 10 a.m. to 5 p.m. Contact the Help Desk by phone at (313) 577-4778 or e-mail at helpdesk@wayne.edu. Thanks, Computing & Information Technology Wayne State University Wayne State University Wed, 08 Sep 2010 23:00:00 -0500 http://computing.wayne.edunews-item.php?id=4639 WSU students may be interested to know that Google recently announced that it is giving students "priority invites" to their Google Voice service.  Google Voice is a free service that offers such features as: Voicemail like e-mail:  Voicemail is transcribed to text and e-mailed to you. Free text messaging:  Send free text messages online or using the Google Voice mobile app. One number for life: Choose a single number to give family, friends and potential employers. Details on how to get a priority invite are available on the Google Voice blog. PLEASE NOTE:  This information is provided as a courtesy only; C&IT does not provide support for Google Voice. Wayne State University Sun, 16 May 2010 23:00:00 -0500 http://computing.wayne.edunews-item.php?id=4148 [Announced on the WSU Computing & Information Technology Website] WSU computer systems and network resources are scheduled to be available on Martin Luther King Jr. Day (Monday, January 18, 2010). Support services that WSU Computing & Information Technology (C&IT) provides have reduced availability during this time, however. For details, please see the schedules below. Computer & Network Support by C&IT Help Desk Via e-mail at helpdesk@wayne.edu. By voicemail message at (313) 577-4778. No monitoring on Monday, January 18, 2010. Monitored per usual (8 a.m.-8 p.m., Monday-Friday) on Tuesday, January 19, 2010. On the Web 24x7 at: http://computing.wayne.edu http://kb.wayne.edu Blackboard Support for Instructors Via e-mail at bbadmin@wayne.edu. No monitoring on Monday, January 18, 2010. Monitored per usual on Tuesday, January 19, 2010. On the Web 24x7 at: http://computing.wayne.edu/blackboard. http://kb.wayne.edu WSU Grid Support (Advanced/Research Computing) Via e-mail at advcomp@wayne.edu. Monitored per usual 24x7. By voicemail message at (313) 577-8106. Enterprise Operations Support in Computing Center On Martin Luther King Jr. Day, C&IT Enterprise Operations will continue regular 24x7 coverage. Note: For the current status of key WSU computing systems, check C&IT's System Status Web page at: http://computing.wayne.edu/systemstatus/ -- Computing & Information Technology Wayne State University Detroit, Michigan http://computing.wayne.edu Wayne State University Thu, 14 Jan 2010 00:00:00 -0500