Wayne State University

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Hotmail lifts block against email from Wayne Connect August 23, 2012

Microsoft's block against email from Wayne Connect has been lifted. You should be able to send to Hotmail email addresses without getting an "undeliverable" message.

The problem stemmed from a phishing email that tricked dozens of Wayne Connect users to logon to a forged version of the Wayne Connect login page. The phishers captured the AccessIDs and passwords, and used the compromised accounts to send millions of spam messages through Wayne Connect.  The spam outflow led Microsoft to flag Wayne Connect as a ssource of spam.

After the compromised Wayne Connect accounts were restored to their rightful owners, Wayne State's support staff made multiple requests for the block to be lifted. Microsoft lifted the block on August 23.

Don't get phished!!! Here are some good tips to remember when handling your email (adapted from Microsoft's Safety & Security Center):

  • Before you click, preview a link's web address. Move your mouse pointer over a link without clicking it. The address should appear on the bottom bar of your web browser. Official Wayne State web addresses always end in wayne.edu
  • Carefully evaluate contact information in email messages. Watch out for spelling errors or if no phone number provided. One recent phish used the non-existent email address customerservice@wayne.edu -- which looks legitimate, but no phone number was provided.
  • Check the spelling. Spammers often use deliberate, easily overlooked misspellings to deceive users. Examples that we have seen include wanye.edu and waney.edu

If you want to learn more ways to identify phish, check out our "Is an email legitimate?" guide.

If you have found a phish -- report it! It's super easy to do inside Wayne Connect -- just follow these simple instructions on WSU's IT Knowledgebase.

If you're in doubt, just leave the email message alone and contact the C&IT Help Desk 313-577-4778.

This entry was posted on August 23, 2012 and is filed under Email/Wayne Connect.