Hotmail is blocking email from Wayne Connect August 18, 2012

If you have sent an email from your Wayne Connect account to a Hotmail, MSN, or Live.com email address during the past week, you probably had it bounce back as "undeliverable."

The reason is that Microsoft has flagged Wayne Connect as a source of spam. Dozens of Wayne Connect users were phished and the compromised accounts were used to send spam.  Read more about how this happened.

Wayne State support  staff are aware of the problem and have made multiple requests for the block to be lifted.  Unfortunately, the block will likely be in effect until Wednesday, August 22.

To help prevent a recurrence, here are some good tips to remember when handling your email (adapted from Microsoft's Safety & Security Center):

• Before you click, preview a link's web address. Move your mouse pointer over a link without clicking it. The address should appear on the bottom bar of your web browser. Official Wayne State web addresses always end in wayne.edu
• Carefully evaluate contact information in email messages. Watch out for spelling errors or if no phone number provided. One recent phish used the non-existent email address customerservice@wayne.edu -- which looks legitimate, but no phone number was provided.
• Check the spelling. Spammers often use deliberate, easily overlooked misspellings to deceive users. Examples that we have seen include wanye.edu and waney.edu

If you want to learn more ways to identify phish, check out our "Is an email legitimate?" guide.

If you have found a phish -- report it! Just follow these simple instructions on WSU's IT Knowledgebase.

If you're in doubt, just leave the email message alone and contact the C&IT Help Desk 313-577-4778.