Wayne State University

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News Item

Intermittent Service Disruptions to ApplicationXtender January 9, 2013

For the last several days we have been experiencing intermittent server outages on the server running ApplicationXtender.  We have been in constant contact with our vendor partners and have a divisional task force working on the issue.  Tonight at 6:30 pm we performed an unscheduled maintenance to further ascertain where the issue maybe.  We may also have resolved the problem.   We will continue to monitor the performance of the system and work on the issue until it is resolved.
 
We apologize for any hardship this may have caused.
 
Thank you,
David Brisbois
Director Document Management and Workflow
 
[This message was sent via email on January 9, 2013, to ApplicationXtender users, Technical Support Partners, DeskTech, C&IT Management and the Help Desk.]
This entry was posted on January 9, 2013 and is filed under Document Management.