Wayne State University

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C&IT Help Desk

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Description

C&IT Help Desk provides centralized technology support (AccessID, Blackboard, Wayne Connect, etc.) to the Wayne State community via phone and email. It is part of the Help Desk's vision to make sure your computing issue is fully resolved on first contact or routed to higher tiers of support with 100% accuracy.

Available To

Students, Faculty, Staff, Retirees, Guests

Cost

No cost

Contact Us

(313) 577-4778
helpdesk@wayne.edu
Online Chat (Standard)
Online Chat (Mobile)

Monday–Friday: 7:30 a.m. to 10 p.m.
Saturday & Sunday: 9 a.m. to 4 p.m.

Getting Help

If you're a current or prospective student, faculty, staff, sponsored guest, and/or retiree of Wayne State you can:
  • Call (313) 577-4778 during regular hours.
  • Email helpdesk@wayne.edu at anytime. Do not send your Social Security Number via email! If you need an AccessID or need to reset your password, call – passwords are not sent via email.
  • Fill out the C&IT Help Desk Support Form.
  • Leave a voicemail message at (313) 577-2115.

Jobs

The C&IT Help Desk is staffed primarily by student assistants. If you are an interested WSU student and able to work at least 10 hours a week, feel free to apply here.

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