You will lose WSU E-mail if your allotted mail space fills

Your Wayne Connect (WSU E-mail) account is allocated 10GB of disk space for mail. When this space is filled, mail cannot go in or out and you will be denied access. It is not likely that you will use all 10GB of space available on your Wayne Connect account, however.

The 10GB limit includes all e-mail, folders, attachments, and contacts in your address book, as well as all files and folders in Briefcase, Tasks, and Documents.

To check how much space you are using:

  1. Log on to Wayne Connect (your WSU E-mail account) at connect.wayne.edu or from WSU Pipeline.
  2. View your quota and the percentage used in the upper-left of the screen.

For more information, see the items below.

C&IT sends out warning messages as your mailbox fills to capacity

When your mail space fills to 90 percent capacity, you get a warning message in your mailbox telling you that you are reaching capacity and could lose mail unless you discard some of your old mail to free up space.

At 100 percent capacity, your mailbox is locked. You cannot access your WSU E-mail to send or receive messages or to clean your mailboxes. To get into your mailbox, you must call the C&IT Help Desk at (313) 577-4778. They will give your WSU E-mail account temporary disk space so that you can get in and remove some of the excess mail.

What happens when your mailbox is full

What you can do to prevent your mailbox from filling

The following suggestions may help you better manage your e-mail.