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WARNING — You will lose WSU E-mail if your allotted mail space fills

Your WSU E-mail account is allocated 30Mb of disk space for mail. When this space is filled, mail cannot go in or out and you will be denied access. Therefore, you will not be able to clean your mailboxes.

To check how much of your allotted space you are using:

Log on to your WSU E-mail account from WSU Pipeline or WSU WebMail.
View your quota and the percentage used at the top of the screen.

If this happens to you, call the Computing & Information Technology (C&IT) Help Desk at (313) 577-4778 to obtain access to your WSU E-mail.

For more information, see the items below.

C&IT sends out warning messages as your mailbox fills to capacity.

When your mail space fills to 90% capacity, you get a warning message in your mailbox telling you that you are reaching capacity and could lose mail unless you discard some of your old mail to free up space.

At 100% capacity, your mailbox is locked. You cannot access your WSU E-mail to send or receive messages or to clean your mailboxes. To get into your mailbox, you must call the C&IT Help Desk at (313) 577-4778. They will give your WSU E-mail account temporary disk space so that you can get in and remove some of the excess mail.

What happens when your mailbox is full.

Your WSU E-mail account cannot accept incoming mail.
The sender will not know that you did not receive the message because rejected mail is not returned to the sender.
You cannot recover lost messages.
You cannot access your WSU E-mail to clean up your mailboxes.

What you can do to prevent your mailbox from filling.

The following suggestions may help you better manage your e-mail.

Download your mail off the server –If you want to save your messages, use a POP mail program that downloads your mail off the server. Do not set the program to Leave mail on server.
Temporarily stop LISTSERV messages if you will be away from e-mail for a period of time — See LISTSERV Help for Subscribers for instructions on how to temporarily stop list mail while you are away (e.g., vacation).