Also see WSU's:
Customer contact summaries by contact method and semester. Click on the semester's link to see detailed statistics.
Do you have questions about the terminology below or on the detail pages? Please see our glossary.
Help Desk Contacts |
Phone Calls |
Voice Mail |
E-mail |
Total |
| Current Semester | -- |
-- |
-- |
-- |
| Spring/Summer 2009 | 17,736 |
239 |
2,477 |
20,452 |
| Winter 2009 | 16,328 |
145 |
2,345 |
18,818 |
| Fall 2008 | 15,153 |
209 |
3,025 |
18,387 |
| Spring/Summer 2008 | 13,684 |
170 |
1,631 |
15,485 |
| Winter 2008 | 12,654 |
190 |
2,782 |
15,626 |
| Fall 2007 | 11,358 |
189 |
1,627 |
13,174 |
| Spring/Summer 2007 | 15,075 |
225 |
1,489 |
16,789 |
| Winter 2007 | 15,125 |
196 |
1,672 |
16,993 |
| Fall 2006 | 13,866 |
226 |
2,076 |
16,168 |
| Spring/Summer 2006 | 17,060 |
282 |
1,810 |
19,152 |
| Winter 2006 | 15,950 |
255 |
1,972 |
18,177 |
| Fall 2005 | 13,397 |
228 |
2,161 |
15,786 |
| Spring/Summer 2005 | 14,352 |
1,052 |
1,741 |
17,145 |
| Winter 2005 | 13,690 |
1,102 |
1,932 |
16,724 |
| Fall 2004 | 13,799 |
1,293 |
3,016 |
18,183 |
| Spring/Summer 2004 | 17,068 |
1,294 |
4,553 |
23,043 |
| Winter 2004 | 16,173 |
1,617 |
2,885 |
20,675 |
| Fall 2003 | 17,472 |
879 |
2,738 |
21,089 |